Legal malpractice is a harmful kind of malpractice because it threatens the financial security and rights of victims. People who aren't treated fairly by their attorneys are less likely to win cases and more likely to go without what they should be entitled to.
If you're not sure whether your attorney's actions are correct, it's wise to ask others in the field what they think. What would they do in the same situation, and is your attorney really on your side?
Legal malpractice affects you negatively
Whether the attorney fails to file documents on time or simply refuses to return your calls, those actions affect you. You might be stressed or feel threatened, you could be confused or think that you did something wrong. The reality is that some attorneys just don't do what they should.
Legal professionals have a responsibility to do all they can to help you once they take you on as a client. Neglect and a lack of communication are both violations of legal ethics. No matter what line of work you're in you shouldn't refuse to return the phone calls of your clients, and the same goes for attorneys. Similarly, if your client expects you to do something by a deadline or to guide them based on your experiences, you'd do that -- not hope they didn't realize that you never would.
Taking advantage of an individual is unacceptable. Legal ethics require that attorneys not be neglectful, but some don't abide by the ethics of their profession. If you believe that your attorney did not provide you with the representation you deserve, you should consider seeking compensation to help you and to hold them accountable for their lack of professionalism.